Attribution & Analytics

DNI setup, UTM tracking, live ops dashboard, and performance reporting.

Show unique tracking numbers to website visitors so every call ties back to its source.

How SureConnect captures UTM parameters and ties them to calls for attribution.

Monitor active calls, agent status, and queue health in real time.

View call volume, quality scores, revenue, and conversion rates per campaign.

Track deals from first call to closed policy on the Applications page.

Review per-agent call volume, conversion rates, and revenue generated.